Gamification for Higher Education startup

My Role:UX Researcher & Gamification Team Lead | Nuubi (Stealth EdTech Startup)

Tools

Figma | Miro | UserTesting | Notion
May 2024- Oct 2024

Gamification for Higher Education startup

My Role:UX Researcher & Gamification Team Lead | Nuubi (Stealth EdTech Startup)

Tools

Figma | Miro | UserTesting | Notion
May 2024- Oct 2024

Project Overview

Design a gamified Learning Management System (LMS) MVP to increase college student engagement and retention for a pre-launch EdTech startup.

The Startup Challenge

Nuubi aimed to disrupt higher education with a community-driven LMS but faced:

  • Unproven market fit: No existing user base or product validation.

  • Resource constraints: Small team (3 designers, 2 developers) building from scratch.

  • Ambiguous metrics: Needed to define engagement KPIs for investor pitches.

Project Overview

Design a gamified Learning Management System (LMS) MVP to increase college student engagement and retention for a pre-launch EdTech startup.

The Startup Challenge

Nuubi aimed to disrupt higher education with a community-driven LMS but faced:

  • Unproven market fit: No existing user base or product validation.

  • Resource constraints: Small team (3 designers, 2 developers) building from scratch.

  • Ambiguous metrics: Needed to define engagement KPIs for investor pitches.

Discovery & Validation

  • Market Research: Interviewed 30+ college students and professors to identify gaps in existing tools (e.g., Canvas, Blackboard).

    • Key Insight: “I feel isolated in online courses and lose motivation without milestones.”

  • Competitive Analysis: Mapped gamification trends in Duolingo and Coursera to prioritize features.

Design

Core Gamification Features:

  • Progress Avatars: Customizable characters that level up with course completion

  • Peer Challenges: Bite-sized group tasks (e.g., “Complete 3 quizzes with a study buddy”).

  • Streak System: Daily login rewards to build habit loops.

  • Communication Tools:

    • Lightweight in-app forums for study groups

Testing & Iteration

Prototype Testing: Conducted 20+ moderated sessions with students.

  • Results:

    • 90% found avatars “motivating” and streaks “addictive.”

    • Simplified peer challenges after users called original version “too competitive.”

Outcomes

Pre-Launch Validation: Secured interest from 2 universities for pilot programs.

  • Investor Pitch Success: Gamification strategy helped secure seed funding by demonstrating a 25% projected retention increase.

  • Team Collaboration: Reduced developer rework by 40% through annotated Figma handoffs.

Key Takeaways

Key Takeaways

Key Takeaways

Startups require balancing bold ideas with scrappy validation.

  • Gamification in education thrives on collaboration, not just competition.

  • MVP designs must align with technical constraints and investor timelines.